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For food trucks

A till system for food trucks

A truck is a small kitchen with a queue built into its business model, and no room for anything bolted down. This page says what runs well at a serving window, and what to test before trusting it.

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For food trucks

What a food truck actually needs from a till

The till has to earn its place in a space where nothing else is bolted down either — and it has to keep working when the pitch, the power and the signal all change in the same afternoon.

A till the size of the counter

There is no room for a fixed terminal and no appetite for one. The till should be whatever device is already riding in the cab — a phone, a tablet — and it should go to work in seconds.

The window queue, moved

Order at the window in as few taps as the menu allows, with a search box for the long tail of it. The griddle half of the truck should hear the order without anyone shouting over the extractor.

Power, signal and a plan B

A truck moves between pitches, and the connection that was fine at the office park can be poor at the festival field. The system needs to be honest when the line drops, and the crew needs a habit for those minutes.

One shift, one number

At the end of the day the takings should match the drawer and the card reader without a spreadsheet in between — cash on one side, card on the other, and nothing counted twice.

READ THIS PART TWICE

Where it does not

The two that catch most trucks out are the first two. Read them before the trial, not during a busy Saturday.

  • It needs the internet.

    This is a cloud system and it does not pretend otherwise — when the line drops, a banner appears and orders cannot be sent until it returns. What has been typed stays on the phone, and resending the same basket cannot charge or cook anything twice. A truck on a patchy mobile signal should test its regular pitches during the trial month before relying on it.

  • It does not take card payments.

    The reader stays yours — strap it to the window as you do today. The till records which sales were card and which were cash; the money itself never passes through it, and the day report splits the two for the close.

  • No delivery platform integration.

    If the truck also lists on a delivery app, those orders stay on the platform's own tablet and are keyed in like a walk-in. Nothing is pulled in automatically, in any country this is sold in.

  • No screen for the customer to watch.

    Order numbers exist — the takeaway board numbers its tickets — but they live on the crew's screens. There is no public display for a guest to watch their number come up; the window call stays human.

Kafe360 waiter app — taking an order from the menu grid
Taking an order at the window on a phone — the menu grid. Sample venue, sample menu.
Common questions

Questions food truck owners ask

Does it work with no signal?

No — it is a cloud system and it is honest about that. With no connection the order cannot be sent; what the screen has already typed stays put until the line returns, and resending the same basket cannot process it twice. Test the pitches you rely on during the trial.

What hardware do I need to buy?

None from us — the till and the kitchen screen are browsers on devices you already own. Printing is optional: a USB thermal receipt printed from the browser after payment, or a network printer driven through a small bridge program on a Windows computer, if the truck carries one.

Can guests order from a code on the side of the truck?

Codes are generated per table, and a serving window is not a table — the honest answer is that the takeaway board fits a window queue better than table codes do. A menu can still be shown from a plain link, on a board or in a bio, without any code at all.

We move between sites every week. Does that matter?

No. Nothing is installed at a site and nothing is tied to an address — the account, the menu and the reports travel with the login, on whatever connection the pitch of the day offers.

There are two of us — window and griddle. Does that help?

It is exactly the shape the ordering chain is for. The window takes the order on a phone, the griddle sees each item arrive on a screen and marks it ready, and the window's phone is told. In a one-person truck the same order is simply on your own screen.

Park it and run one real shift.

Thirty days on your own menu — no card, no hardware to buy.